When you want to deliver excellent customer service, you should learn from one of the best players on the market.

The second year bachelor students (English stream) had the opportunity to meet the management team of the new InterContinental Athénée Palace Bucharest @icatheneepalacebucharest, discover the world of hospitality, find out about the main departments of a luxury hotel and importantly, to understand what a customer service mindset means.

We would like to thank Mr. Nicolaas Houwert, General Manager, for having us and address a special thank to Mrs. Mihaela Petrache, Human Resources Director for organizing this event.

 

May 11, 2023

When you want to deliver excellent customer service, you should learn from one of the best players on the market.

The second year bachelor students (English stream) had the opportunity to meet the management team of the new InterContinental Athénée Palace Bucharest @icatheneepalacebucharest, discover the world of hospitality, find out about the main departments of a luxury hotel and importantly, to understand what a customer service mindset means.

We would like to thank Mr. Nicolaas Houwert, General Manager, for having us and address a special thank to Mrs. Mihaela Petrache, Human Resources Director for organizing this event.